125 North Fulton St. Ithaca, NY 14850
Phone: (607) 273-4611
Toll Free: (877) 273-AFCU      E-mail

Fortune Teller

Access your accounts any time, day or night. You can check your share and loan balances, transfer funds, make loan transfer payments, inquire about cleared checks, check on deposits and withdrawals, request tax info, and more.

How to Use the New System:

1. Call Alternatives, (607) 273-4611 or (877) 273-2328 toll free. Press 1 to enter Fortune Teller.
2. Press 1 again if you are an Alternatives member.
3. Enter your member account number, then press the pound sign. (#)
4. Enter your password (pin) followed by the pound sign. (#)
5. Wait. Listen to choices and press appropriate number for transaction requested. Be patient during pauses.
6. Continue to follow instructions, pressing numbers that correspond with desired transactions.

SUFFIX CONVERSION TABLE

A = 21 O = 63 a = 24
B = 22 P = 71 b = 25
C = 23 Q = 77 c = 26
D = 31 R = 72  
E = 32 S = 73 0 = 10
F = 33 T = 81 1 = 11
G = 41 U = 82 2 = 12
H = 42 V = 83 3 = 13
I = 43 W = 91 4 = 14
J = 51 X = 92 5 = 15
K = 52 Y = 93 6 = 26
L = 53 Z = 99 7 = 27

Things to Remember:

It’s easy if you follow the instructions

1. There are some differences in terminology. Member number is Account number.
Password is PIN. Share Draft is checking; Share is Savings.
2. Press the star (*) key to return to the previous menu.
3. Press ** to repeat current menu options.
4. Enter the exact amount for each transaction, including dollars and cents ($100.00 would be 10000).

LISTEN!! FOLLOW THE SYSTEM PROMPTS. THIS SYSTEM CAN LEAD YOU THROUGH YOUR TRANSACTIONS WITHOUT THE CODE CARD.

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Cisela Edstrom Wildes

I was born and raised in Sweden, but have several old connections with Ithaca. It was exciting to open an account with Alternatives when my late Swedish husband, Dag, and I moved to help start Ecovillage in Ithaca back in 1993, as it was exactly the kind of bank we wanted to support and be part of. We returned to Sweden in 1997, but I kept my account with Alternatives. I have found it easy to have this account even though I lived in Sweden and now live in the Northwest - and it's my intention to continue to stay with Alternatives in the future when I plan to move out of the country again.


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